Work Experience
Freelance Graphic Designer & Illustrator
January 2022 - Present
Enterprise for Youth: Communications & Design Manager
January 2024 - Present
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Designed all graphics for our events, website, social media, and email marketing (print and digital)
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Developed engaging monthly newsletters in Constant Contact with an average open rate of 48%
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Grew all social media channels by 31%
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Completely redesigned our website, improving design, user experience, and user flow
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Led all design work for our annual gala, resulting in a net revenue of $179,647
Enterprise for Youth: Communications Associate
July 2022 - January 2024
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Designed fresh social media posts and content strategies based on current trends and company events
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Developed ongoing donor and program designs for the website, blog, email, and social media
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Collaborated with the development and program teams to ensure our brand and messaging are aligned
Elevate Labs: Community Manager
November 2020 - January 2022
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Managed the social media communities of two distinct brands (Balance App and Elevate App), totaling
174k followers while maintaining an average engagement per post of 3.38% (Elevate) and 3.79% (Balance) -
Collaborated with meditation coaches to create new content strategies for Balance on TikTok
Education
Northeastern University: D’Amore-McKim School of Business 2014 - 2018
Bachelor of Science Degree in Business Administration | Concentration: Marketing
Clubs/Extracurriculars:
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Collegiate Squash Team
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Northeastern University Marketing Association: Social Media Chair / Advertising Chair / Vice President of Communications
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Honors: Top 5 Small Chapter 2017 Award from the American Marketing Association, Outstanding Chapter Communications 2016 Award from the American Marketing Association
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Skills
Hard Skills
Adobe Creative Suite, Figma, Canva, Procreate, Google Suite, Wix, Squarespace, Hootsuite, Sprout Social, Constant Contact, MailChimp, Braze
Soft Skills
Communication, collaboration, organization, time management, attention to detail, problem-solving, leadership, emotional intelligence
"You have such a positive and open attitude. Thank you for being a great team player even when things are a bit chaotic. Thank you for speaking up, leaning in, and owning your job tasks! I've really enjoyed working with you and know you'll be awesome in your new manager role."
- Lisa Fung, Enterprise for Youth Chief Development Officer, July 2024
"I was lucky enough to work with Alex for over three years at Elevate. Not only is Alex a joy to work with—intelligent, empathetic, and hard-working—she is also able to juggle myriad tasks without losing sight of the big picture. On any given day, she'd manage our social media presence for two brands, collaborate with talent to prep for an upcoming event, create engaging communications for our user base, and much more. I routinely depended on Alex's organization, attention to detail, and enthusiasm to deliver our best product. I know Alex will thrive on any team."
-Danielle Moragne, Product Marketing Manager at Elevate Labs, February 2022
"I had the pleasure of hiring Alex right out of school, and I'm so glad I did! Her role was fuzzy and undefined, but she remained agile and consistently rose to every challenge sent her way, from project management to talent management to social management and more. Among Alex's biggest strengths are her organization, empathy, and grit; she's no doubt the type of person you want on your team."
- Anna Braunsdorf, Director of Content at Elevate Labs, January 2022
"I had the pleasure of managing Alex at Elevate for over a year. She’s one of the most masterful executioners I’ve ever met, carefully balancing a bevy of competing tasks across two brands. Her social work is top-notch, developing holistic campaigns that reflect a deep understanding of our users and the cultural moment. She’s a delight to work with, showing grit and a get-it-done mentality aside her shining demeanor. I’d highly recommend her for any role."
-Alex Shuck, Director of Product Marketing at ElevateLabs, February 2022
"Alex was a terrific addition to our team at SevenDesign as a Northeastern co-op. She took on a significant role on client projects developing social media, website and newsletter content for a large global audience. Her organizational and time management skills were impressive and highly valued in our fast-paced agency environment. Alex's attention to detail, strong work ethic and eagerness to learn will surely help her excel in her career. I’d highly recommend Alex and am confident she would be a huge asset to any future position."
- Kathryn Schneider, Senior Content Strategist at SevenDesign, July 2018
"Alexandra was a fantastic addition to our marketing team at Black Duck software. Having her work as a co op helped our team immeasurably. I can speak directly to her work helping with social media promotion, particularly of trade shows and our user conference, and also to her writing skills. She worked hard to research the history of an open source vulnerability and produce a blog post of excellent quality. It's not a topic that's top of mind for most people, and she did a fantastic job. Not only that, unasked, she wrote a final blog post about working for our team and our company. Alex's work ethic, conscientiousness and willingness to learn and leap in to lend a hand in all areas of the marketing team will make her an excellent addition to any team. We miss her already, and you'll be lucky to get her."
- Haidee LeClair, Digital Marketing Communications Manager at Black Duck Software, September 2017
"Alex joined Black Duck as a co-op from Northeastern and quickly excelled in her role. It is rare to see an intern or co-op as dedicated to their work as a full time employee is. Alex took every project that was thrown her way and owned it - more often than not with very few details around the project itself. Alex knew what questions to ask and when to ask them to make sure the project was done correctly and on time. Alex functioned more as a full time employee than a co-op and often was asked to take on projects around SEO, social media, content, graphic design, demand generation, and events. Any company would be lucky to have Alex as an employee. She has the knowledge and professionalism of someone who has been in marketing for years. I would highly recommend Alex and look forward to seeing where her career takes her – hopefully it’ll be back to Black Duck."
- Jerika Phelps, Senior Event Marketing Manager at Black Duck Software,
October 2017
Testimonials
Elevate Labs: Content Operations Specialist
February 2019 - November 2020
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Increased game variety by writing new Elevate game problems and prompts
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Crafted thought leadership blogs for the Elevate Grey Matter blog
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Ensured consistent email communications with our beta and public audiences
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Reported actionable insights that summarized user feedback and survey results